William Smith Heating Solutions Scotland Ltd

"I have had my boiler serviced with William Smith since 2008 and was happy with their service. I just phoned to inform them that I am moving house and to cancel the contract and they are going to charge me £190 -- the total cost for the next 10 months! Do not use this company"

"Did a great job installing a Worcester Bosch Combi boiler. The engineer came out on the day allocated and completed the installation/commissioning all in one day. This is a very customer focused company.Would definitely recommend this company."

"Do your background checks on this company especially online and with Companies House. It demands payments before they are due (despite clearly outlined in their own contract), and more than once walked off the job. After bringing in another company, we then discovered issues with main water pipe coming into house, incorrect install of air source heat pump and even bath not connected to waste pipe."

"I have had a good experience with this company. They fitted my gas central heating for me in my flat and did a really good professional job. Took care to preserve the wooden flooring as best as they could, came on time, tided up after, and basically did what they said they would, when they said they would. After sales care has been really good too - nothing has been too much bother for them to be honest. Recommended."

"installation was professionally done, Engineer cleaned up before he left. Appreciated the courtesy call day after the installation. Good after sales service- small problem with the wifi controller sorted on the same day. Overall, I would not hesitate to recommend them"