Atlas Plus Refurbishment Ltd

"Atlas Plus Refurbishment recently completed a full bathroom renovation for me, and I couldn’t be happier with the results. From start to finish, the entire process was handled quickly and professionally. Stanley, the fitter, did an outstanding job — his workmanship, attention to detail, and overall professionalism were excellent. He was reliable, efficient, and clearly takes pride in his work. Everything was finished to a very high standard. I was also very impressed with the 3D design prepared by Adriana. The visualisation made it easy to understand the final layout and helped ensure everything was exactly how I wanted it before the work even started. The team worked efficiently, kept everything organised, and always cleaned up thoroughly at the end of each day, which made a big difference. I highly recommend Atlas Plus Refurbishment to anyone looking for a professional and reliable company for bathroom renovations. Fantastic service and excellent results."

"Team Atlas did an amazing job on my bathroom! The crew was friendly, professional, and super tidy. Everything was finished on time and the quality is top-notch. My bathroom looks incredible — highly recommend them!"

"Great experience. Adriana was really friendly, great communication and came up with some fantastic ideas to add to our existing plans. The quote was provided quickly and work began shortly thereafter. Irek was very professional and took a lot of care over his work, he was very reliable (and our dog loved him!) We’re really pleased with the standard of work done and finish of the bathroom. The quote was competitive and whole experience was stress free. Thank you"

"If you are looking for a competent and reliable fitting company, you don't have to look elsewhere. I recently had a bathroom renovation completed by Atlas and their team. I can't thank them enough for the support throughout the whole project. From the initial design process to the completion of scheduled works they have been absolutely amazing ! They listened to all my ideas and communicated well to propose a satisfactory plan of work. Professionalism and craftsmanship at the highest standard. My bathroom was completed and ready for use withing the time scheduled. Highly recommend as it is clear that customer satisfaction is a top priority for Atlas."

"Buyer Beware: Appalling Unprofessionalism. We hired Atlas in July to complete a bathroom renovation. They estimated 2-3 weeks. It is now November and it's still not completed, and the work that's been done so far is shockingly inept. £13k for the work shown in the photos below, which doesn't even list off the multiple unseen problems still remaining to be fixed like incorrect plumbing, pervasive sewer odours, mis-measurements, multiple rebuilds, property damage to other rooms in our house and far too long a list of snags to put here. When the owner came himself to help finish the job, he was so disinterested and rushed that the work was about the quality you'd expect from a teenager. We learned that the company hires day labor grafters to do their jobs, but doesn't provide any management or oversight, relying solely on the trust of relative strangers to complete the work to a good standard. It seems by the other reviews here, that means if you manage to get an assigned a competent grafter the work is good but if not, Atlas has got zero plan to rectify. The guy we got came in 2 hours late every day, say around for an hour eating breakfast and watching videos on his phone after he arrived, then took multiple 30 minute smoke breaks before leaving every day at 4:00, after ripping out and redoing the same work over and over. Nobody was sent to check the progress or his work and he was basically abandoned at our house for weeks to work without supervision. He was very personable, and there had been a few unavoidable delays at the start so we assumed it would run over by a week or ten days and that Atlas had a plan to bill us for any changes we'd made and catch up near the end of the project. They didn't. After five or six weeks, work had stopped completely and the bathroom was only half finished to a poor standard, but Atlas demanded final payment from us and called the delays our fault for being bad customers. Had the worker in question not texted me a long string of insults about the company, we'd still be arguing with them to believe our position. The currently awaited repairs may necessitate tearing out the ceiling in the room below, as nobody could be bothered to check this guy's plumbing work before the room was tiled. The underfloor heating was done so incompetently that a bundle of naked heating wires were hidden underneath the bathtub, on top of the wooden underfloor, which we didn't discover until we turned on the heating and smelled smoke (photo of the scorched floor below). They've been scheduled repeatedly over the past five weeks to come out to finish the job and repair the damage but keep cancelling and promising to reschedule, then cancelling again. We go weeks at a time without hearing a word from them until we chase them down. There's lots more unfortunately, but hopefully I've painted a clear enough picture for future prospective customers. A good job from these cowboys is pure luck, nothing more. I've given them two stars instead of one because we've actually dealt with worse, and these guys are at least willing to come back and *try* to rectify it, even if they never actually show up to do it. We're now waiting on our third reschedule this week. We'll see if and how it gets done, but at this point the writing is on the wall."